If we know about it in advance, we will refund your money or rebook you on another date. If the launch is suddenly postponed while you are already at the cosmodrome, we can help you extend your pass and accommodation, change your return ticket if you want. The launch is organized by Roscosmos, so we are not responsible for force majeure.
We issue and receive passes for our clients to Baikonur and the cosmodrome, organize transfers, accommodation, breakfasts, excursions, monitor your safety. When the launch is canceled, our work is nevertheless considered to be done, which you agree to by signing our contract before the trip. We fully deliver the promised services, the fulfillment of which depends only on us.